Paytm Mobile Solutions — Recharge failed but money deducted

Address:Dehradun, Uttarakhand, 248001
Website:www.paytm.com

On the 14th of april i used the paytm portal for recharge of my mts mblaze internet dongle. What really happended was that the recharge failed so i was like okay but suddenly a messaged popped saying you have been debited 999 rs. It says that if such thinsg happen one recives a refund within 7 days but its already almost 2 weeks and i dont see no refund. Please see to it!
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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