Paytm Mobile Solutions — recharge is under processing

Address:Uttar Dinajpur, West Bengal, 733134

I had done mobile recharge by Paytm on 14-nov-2017 of 459 rs the deduction is made but the recharge is not done. Its showing that "Processing". I am trying to call customer care from 14-nov-2017 but the call is not getting connected with executive, there is no option that I can connect to the Paytm care executive.
When I see the the order status its showing that if recharge is processing you can cancel the order after two hours of recharge but there is no such option that I can cancel the order.
Now it disappointed me and now I want my money back.
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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