Paytm Mobile Solutions — recharge not done and balance deducted

Address:Gorakhpur, Uttar Pradesh

Sir i am vivek tripathi. I have paytm account with my mobile no [protected]. I want to reacharged my jeo no [protected] with rs 399. But reacharged not done and my balance deducted. So please refund my paytm balance..
Date of reacharge 10 nov 17, time: 7:40pm
Please solved my problem as soon as possible so my trust on your service is remains...
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