[Resolved]  Paytm Mobile Solutions — recharge not done and money not refunded

Website:Paytm.com

I made a recharge using paytm for my jio number for an amount of rs 459 as shown in the plans of paytm site in 10th november 2017. The status was in processing state so i cancelled the order. I made complaint on the site but they are not responding. I rang the customer care number but they don't have any customer care department for handling recharge related issues. As per information from the paytm site, they say that if a rechage is cancelled they will refund the money immediately but i waited for more than 30 hrs but my money is not yet refunded.
My order number is [protected]. Never expected that paytm will take so much time
Please do the needful and refund my money as soon as possible...
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Nov 13, 2017
Complaint marked as Resolved 
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