Paytm Mobile Solutions — refund amount not received in a/c

Address:	Jaunpur, Uttar Pradesh, 222002
Website:	Paytm

How there!

My order no. Is [protected], i have cancelled the order and refund status shows refund processed on 28th august, 2017 but i haven't recieved any refund, on speaking with the customer care executive, they say we have transferred the amount to bank account but i haven't received any refund amount in my bank a/c. Kindly check and resolve the issue asap.