Paytm Mobile Solutions — refund for c. o. d products

Website:

paytm mall

My self susmitha (Mobile no. +91 [protected])

Order no.[protected].

On dated 15/10/18 i had received the "shree wow women crepe solid straight pink" and another order "fasion turner digital prints kurtis". But gave return request to the paytm and same was picked the product 25/10/18.

Henceforth after waiting for 07 days i have not gotten any type of response from paytm regarding my refund.

As mode of transaction was cod hence i had to mention bank account details for neft transaction within 24 hours but same was not executed within 24 hours as earlier i was not aware for the same. Now the same option at paytm app is closed not accessible.

For above query i called more than 50 times to customer care executives (No.[protected]) on daily basis but the call is being kept on hold aprox for 30 minutes but no one answering me and no connection established.

Please response on my query and immediately refund my amount.