Paytm Mobile Solutions — Refund issue and No response from customer support

Hi Team

Respectfully, I would like to bring into your considerationthat on 09/04/2022, I booked a bus ticket on Paytm, from Bengaluruto Nandyala. The PNR number for the same is PT35581. But the busoperator canceled the bus and didn't provide any refund. I have raised arequest in Paytm(Ticket ID: [protected]) also but no response from your side. I need a total amount of Rs3514.5 refund including I have paid cancellation charges.I have tried to contact Paytm & morning star Travels several times through all modes of communication but they never came back or reply me.