Paytm Mobile Solutions — Refund not credited

Address:600107
Website:Paytm

Dear sir / madam

Ref:
Paytm order ID : [protected] & Ref NO : 74766516366652825977143
Paytm order ID : [protected] & Ref NO : 74766516366652826032237

I have transfer twice Rs.100 to another Bank account using mobile app on 30.12.2016 but transaction has been failed Rs.200 was added to my paytm wallet again i transfer to my bank account i have recieved a e-mail your order has been refunded it could take upto credit within 7 working days. But there is no refund process have been done.

kindly process the refund and do the needfull
Thanking you
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