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Paytm Mobile Solutions — Refund not issued its already 5 days after return

Address:Pune, Maharashtra, 411028
Website:Paytm.com

I have ordered cream hair wax from paytm and i recieed cheap gel instead of it.i submitted return request and its over 5 days after return and no refund yet.Paytm written on order page that money is refunded after pickup but no money recievd.
My mobile no. - [protected]
ORDER NO. - [protected]
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    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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