Paytm Mobile Solutions — refund not received order no:-[protected]

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytm.com

I recharged my meter for himalaya tanishq, order no:-[protected], dated:14-jul-17 08:12 pm through ur paytm, rs 1000/- the amount has been deducted from the bank account but the recharge was failed. And after writing so many email and complaints the refund is not credited to my wallet/bank account.
Though i have received some response stating that your money would be refunded and we will contact u at the earliest. But there is no action taken till date.
So my humble request u to take necessary action