Paytm Mobile Solutions — Refund not yet come

Address:	Bangalore, Karnataka
Website:	noida

Case id 25028340

I have booked flight in bangalore to jaipur. And flight got canceled. My money not yet refunded. More than 5 months are over. Wn we try to contact cust care always will get one response, will transfer as soon as possible.
5 months are over still i havn't get hen as soon as possible will come.
Can you resolve this case id case id 25028340.