Paytm Mobile Solutions — refund of amount and transfer

I booked train tickets twice on paytm where they where failed and amount deducted and the refund not yet received... even bank also did not get details even yet...
and i also transferred 350rs from paytm wallet to bank where paytm told that it has send money to bank.. but the bank didnt received..
for the inconveyance of paytm i lossed 150 rs extra other than above
my paytm no [protected]
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