Paytm Mobile Solutions — refund of money from irctc. it is showing refunded to paytm m

Address:

West Godavari, Andhra Pradesh, 534260

Sir,
I have booked ticket on[protected]. The 1st transaction failed and the amount was deducted and not yet credited. Showing response pending from paytm m. Trans id: [protected]
I have done another transaction on the same day and i have cancelled the tickets. It is showing refunded status to paytm. Refund id: [protected]. But i have not got my money credited for both the transactions. Kindly solve my problem