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Paytm Mobile Solutions — Refund/replacement of product

Address:New Delhi, Delhi, 110007
Website:www.paytm.com

I have purchased product from Paytm vide order no, [protected] but product received damaged and regarding this matter i have filed a complaint in service center of manufacturer i.e. piegon but they says that product is too faulty and not solved till date and paytm regarding this matter not accept the replacement because time lapse. Please solve my issue...
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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