Paytm Mobile Solutions — Regarding fraud by best price shop + paytm involvement

Website:

Paytm & Bestpriceshop

My complaint mail :-

As i have done payment from the site "http://bestpriceshop.co.in" using paytm wallet and this site is a fraud site. So i want to know how you can allowed to use paytm wallet for these fake site as they have taken the payment and did not send goods to any consumer, many consumers are complaining for this site at consumer court forum.

So could you please block this site to use paytm as payment gateway. Apart from that i want to know why there is no checking was done for this site before accepting paytm as payment gateway.

I had done the payment because i trusted paytm and thought that paytm do the verification before becoming a payment gateway for any site.

And

Paytm reply looks like robot reply

Greetings from paytm!

Thank you for contacting us and apologize for the inconvenience caused.

We would like to inform you that, as confirmed by the merchant best price shop your transaction under order — was successful from our end. We would request you to kindly contact the merchant best price shop customer care team for the order confirmation.

For more details, would request you to kindly visit https://blog.paytm.com/know-more-about-your-paytm-wallet-security-features-various-fees-refunds-306df50313fd#.e8aonzv35 …

We seek your understanding and patience in this matter.

If you have any queries or concerns, you can also call us on [protected].

Regards,
Paytm care

I m saying that http://Bestpriceshop.co.in is fraud site & no call response + no mail or invalid mobile no then still you approved this site to use paytm gateway that showing that you also involve in such fraud

Order no :[protected]
Order total :rs 299
Date:[protected]
Time:- 22:46:24

Bestpriceshop order no is 5057

I want my refund otherwise need to raise complaint at consumer court + pmo 😞