Paytm Mobile Solutions — regarding paytm account hacked

Address:380051

On 5th June, I tried for account KYC, which didn't happened. Next day I filed complaint to paytm about same. However, before 1 month only I did KYC and within 2 months time paytm have had asked for KYC upgrade. Within 1 year it is not suppose to ask. How paytm asking to do kyc. Also, since 20 days my name is reflecting as "Javed Khan" which is off course not my name.
However, paytm says, my pancard, aadhar card is linked with other phone number again which doesn't belongs me.
Above all, today(13/6/19) I received text msg stating, some one wrongly credited Rs.10000 in my paytm wallet and this amount would be deducted from my wallet. Whats wrong with you paytm team. Why you claim such false stuff? Why I am saying this because I have paytm last 3 months statement which clearly shows Rs.10k never ever credited.
Paytm's so called customer care have deleted my ticket without even resolving the issue. Because, I have clearly mentioned If Paytm fails to resolve this issue I am going to escalate this to IC3 (Internet Crime complaint center).
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20038
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information