Paytm Mobile Solutions — regarding refund of transaction id-[protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I did a transaction of 56, 342rs. From paytm on 12th, aug, 2017.
The payment got failed but the money got deducted from my account.
After 2 days i got an acknowledgement from paytm that the money has been refunded from their side.
I checked with the bank after that but they don't have the money with them.
I tried calling paytm customer care a thousand times but no one picks up call there. There is no email support from them.
I am really pissed of now.
I haven't received my money yet.
Below is the required information-
Transaction id-[protected]
Order id-[protected]

I have attached the screenshots of the acknowledgement sent from them.

Please take some action immediately.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information