| Address: | Dhanbad, Jharkhand, 826001 | | Website: | www.PAYTM.com |
Dear concern,
It was very bad experience which i faced with paytm
I have thinking of starting paytm vollet two month before, one day i. E. On 13 th may 2017, i had created my account in paytm and have added rs 5000 from my sbi account in my vallet, on same day my account was blocked... Before intimating me or provided any quary.
I have called to the customer care executive many time for proper guidance also i have received email from paytm care for sorry mail... But the problem was not solicitated.. I have called mr. Arun yadav ref. No. 30215004 dated 25th may 2017 for the solution in paytm care but the solution was not solved, then i received one e-main in which it was clearly mention that i have to provide the transaction details i. E. Sms which came from bank side and paytm side along with kyc, and the same i have provided on the due date along with voter id card as kyc, again i have called on 31st may 2017 for my account unblock and the agent was mr. Sakir ali ref. No. 30686762 who has told that we have received all details from your side and the issue will get resolved with in 48 hours... It was just a face service from the same agent... Again my problem was not yet resolved and the date was 10th june 2017... Again i have called paytm care and the agent was mr. Akhilesh bin ref no..29475246 for the same support for id unblock he has taken complain for the same and have also confirmed that i have submitted all information with respect to the transaction details and kyc and has given time for apprx...48 hours for resolution...
It was very bad experience from paytm side... As i had used the paytm service from the first time
Let see whether my account will get unblock or not, i am giving 48 hours to the paytm service to release my account else i will complain to the payment forum or in social media for the the bad experience
Regards
Alok
Mob - [protected]
Email id : [protected]@gmail.com Was this information helpful? | 
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