Paytm Mobile Solutions — Removing electricity ac 4213793 - laptop received without genuine windows 10

Truthneverfails

from Hyderabad, Telangana

Address:

Villa 53 Laxmisagara Road, Chandapura

I have been spending almost 14 hours trying to contact customer service centre to remove the Electricity ac 4213793 from my paytm.

Unfortunately nothing has been done.

Besides, the above complaint, once I bought a laptop which mentioned pre-installed lifetime windows10 but after 1 years when the warranty expired the windows could not be updated since the windows which the company installed was non-genuine.

I CAUTION YOU NOT TO BUY ANY PRODUCT THROUGH PAYTM IF THERE IS WARRANTY INVOLVED

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May 24, 2020

Updated by Truthneverfails Paytm replied to my email mentioning that the complaint is resolved. IN FACT NO ACTION HAS BEEN TAKEN BY paytm TO SOLVE THE ISSUE.

If by email they are lying about solving an issue, what would be the circumstances when a customer tries to solve issues through phone calls.