Paytm Mobile Solutions — Return not accepted for order

Address:	411028
Website:	Www.paytm.com

Order no [protected] complaint no 15376415 the case for return raised on 22 dec 2016 still the case has not been addressed and everytime receive a mail that your query will be answered within 48 to 72 hours this is very unprofessional as if i want to return a product there shouldn't be any arguments around it since one will return an order only when there is an issue with the product