[Resolved]  Paytm Mobile Solutions — Return not Approved

Address:Paytm India

I have ordered an item from Paytm when I received the order the product delivered to me was wrong, I ordered a BLACK micro USB cable but they sent me a RED type C cable, I have sent the pictures to Paytm executives as well. So I returned the product and ordered that product (BLACK nicro USB Cable) again (Order Number- [protected]) when I ordered that item again this time I received a RED cable which was wrong product as well as a used product and felt really disgusting. Never expected this from Paytm. Then I raised a return request to Paytm but Paytm is not approving my request and delaying the return approval. It's not my mistake not at all it's the seller's mistake and due to which I am facing the issue. I need money to buy that cable I am feeling depressed and I might go for suicide if I won't get the refund that's why please tell Paytm to refund my money and return that useless product.
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2021
Complaint marked as Resolved 
Return Approves and refund initiated
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information