| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: | paytm.com |
Hi,
As mentioned in subject line, Just received the product on 27th January 2017. There are some quality issue of this product -
1. Original packaging is tempered and sealed with Tape.
2. Rotten dog dry food inside the packet.
I opened the packet as it was tempered and sealed with Tape, I thought it might happens during transit so they sealed it with tape(as sometime it happens) but after opening the packet to feed my dog, the whole content is rotten(packet is full of moisture and whole food got rotten from moisture).
As it is recommended that pet food must be kept airtight so it won't get rotten( as if it ges rotten there will be many health related issues, a pet can face).
Now, it's my humble request to you to context seller for this to either replace it with a new and fresh packet or take this opened packet back, dump it and return my money.
I will not apericiate such issues especially with food products(either human or animal). So, if I don't get appropriate solution ( any one from above mentioned). I have to contact other authorities (PETA, Consumer Firm).
Do anything as soon as possible because I had bought the product from Paytm and Paytm is sole responsible for its product quantity.
Please find the attached photos( of Invoice from seller, tempered packet and Content inside packet).
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