[Resolved] Paytm Mobile Solutions — Services | |||||
Hi, i purchased a ticket from paytm from delhi to nainital. I got a message from them stating that my bus would be available at kashmiri station gate 2, timing was 9.45 p. M we called inumerous times to the number from which we got text regarding information for bus;we were initially told that bus would be there in 2 mins and so on and on. We were waiting since 9 p. M. To our shock when we called at 10.30 after not getting bus, we were told that bus has moved and we were informed to reach anand vihar and later when we reached there, we were told that bus did not reach place which were sent as a text. We were given different seat than what we requested online and later to our dismay our luggage was exchanged and we were told to take taxi from haldwani to nainital on our own without any compensation from their end. Was this information helpful? | |||||
Apr 8, 2021 Complaint marked as Resolved | |||||
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