Paytm Mobile Solutions — Shoes

Address:

2/1, panchmukhi hanuman mandir, choubdarpura, kamla park, 2/1

I received wrong sized shoes from paytm mall and requested for return but the seller has rejected the return request without even informing me. How can you reject the return, if return request was raised due to wrong fitting of shoes. Did you not read your own replacement policy? Deeply disheartened!!