Paytm Mobile Solutions — to return the deduction money of rs.399.00

Address:North 24 Parganas, West Bengal, 70121

After recharge, the message has been sent to my email id:-

Your order of rs. 399.00 was successful.
Paytm
Fri, 10 nov 2017 22:30:38 gmt+0530
Transaction id
[protected]
Transaction date
Nov 10, 2017 22:30:19
You have paid ₹399.00 to billdeskutil.
Updated wallet balance is ₹1184.1

The above mentioned amount was deducted from my paytm wallet but the recharge was not done. Please see the matter and refund the above mentioned amount to my account.

Thanks,

(Chandan kumar dutta)
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Nov 17, 2017
Updated by C K Dutta
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Your order of rs. 399.00 was successful.
Paytm
Fri, 10 nov 2017 22:30:38 gmt+0530
Transaction id
[protected]
Transaction date
Nov 10, 2017 22:30:19
You have paid ₹399.00 to billdeskutil.
Updated wallet balance is ₹1184.1

But the above amount was deducted from my paytm wallet account but not recharged to my jio mobile number. Further, i recharged the same amount to my jio mobile number for extension of facilities, expiry date was[protected].

Please try to return the amount from your end to my paytm wallet.
Nov 17, 2017
Updated by C K Dutta
Hope, you will try to return the amount of Rs.399.00, transaction dated[protected]
Nov 18, 2017
Updated by C K Dutta
Not yet received any response from BILLDESKutil
Nov 19, 2017
Updated by C K Dutta
Neither they have contacted nor resolved the disputed case returning the amount of RS.399.00 to my Paytm Wallet as yet.
Nov 23, 2017
Updated by C K Dutta
Not yet resolved the matter.
Nov 26, 2017
Updated by C K Dutta
Not yet received any response from Paytm or BILLDESKutil to solve the disputed amount of RS.399.00 which is to be returned to my Paytm Wallet account.
Nov 30, 2017
Updated by C K Dutta
Not yet refunded the amount of RS.399.00 which was deducted from my Paytm Wallet but not recharged to my mobile number.
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