Paytm Mobile Solutions — Tracking my order (Iphone 7)

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	patym

I ordered an iphone on 2nd of april 2017, and it was on 3rd of april 2017, still it is held at Bangalore. When i contacted the courier service provider they informed that due to insufficient documents given by the merchant the product is still held at bangalore. Since yesterday i am trying to contact the patym office but there is no response from there side, 5-6 mail along with several queries has been submitted still there is no reply. i want my product within the due failing of which will be forced to take necessary actions. Patym is really testing my patience and this is not good. A simple mail would be enough stating the position of the product but they are totally silent about it.

resolve the problem at the earliest.