Paytm Mobile Solutions — Transaction failed but amount deducted

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

On 7th of December 2016, I was trying to purchase from pizzaonline.dominos.co.in, and the payment was meant to done via Paytm Wallet. Since I didn't have enough balance on my Paytm Wallet, it redirected to add the rest of the amount through my bank account which was registered on my Paytm account, but somehow the transaction failed but the amount of Rs. 360 got deducted from my bank account. I waited until seven days to get the refund, either on my Paytm Wallet or my Bank A/c, but till now I haven't got back my money back. So, I went to the bank after seven days to ask about the transaction details and the bank official told me that it has been deducted by Paytm. So I tried to contact Paytm to complain about it, which was not successful, I also had sent emails a couple of times and have not heard back yet. So, I would humbly request this forum to help me out over here.
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