Paytm Mobile Solutions — Transaction information missing and incorrect available balance.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

An amount of about Rs 2466 has been missing from my paytm account. All transactions from 01/04/2017 to 04/04/2017 are missing. I have done following transactions from my bank to paytm and paytm to bank. I am not getting correct replies from paytm customer care and that is why I am now raising this issue at higher level.
Date Amount Reference Number
Date Transaction ID Amount Remarks
01/04/2017 [protected] 5000 Credited to paytm
02/04/[protected] Debited to paytm
34 Debited to paytm
04/04/2017 [protected] 5000 Credited to paytm
04/04/[protected] Debited to paytm
04/04/[protected] Debited to paytm

Out of which the balance left was about Rs 2466 which is now missing from my Paytm wallet. I have even asked them to give details of these transaction IDs, but every time I get reply that transaction id is incorrect. Please help.

Regards,
Yachika Khare
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    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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