Paytm Mobile Solutions — Unable to Sell the accumulated gold when price is high.

Address:	560068
Website:	paytm.com/digitalgold

Hi,

I am swapna, trying to sell gold. On clicking on sell and proceeding forward to sell the gold, the order is getting failed and the reason for failure is given as "Price on order screen is valid for 6 mins" even though i did payment within 1 min.

1. Location- Banglore.
2. Gold Price during selling- 3012, 3014.7, 3015/g
3. Impact- Customers will not continue to buy digital gold on paytm if they are unable to sell when the price is high. Also they lose trust on Paytm

Please find the order details

1. Paid for Order
Paytm Order #[protected]Paytm Cash Txn ID [protected]-05-18 05:02:46 PM

2. Paytm Order #[protected]
Paytm Cash Txn ID [protected]-05-18 04:56:19 PM

3.
Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]
[protected]:48:45 PM

4.
Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]

[protected]:46:43 PM

Please find my contact details if you need any more information
Name- Swapna.A
email- swapna.[protected]@gmail.com
PH- [protected]
Location -Banglore