Paytm Mobile Solutions — very bad exp paytm customer care, blew here info

Address:Gautam Buddh Nagar, Uttar Pradesh, 110096
Website:www.paytm.com

Regarding your query with paytm care (Reference no.:[protected]
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Paytm care
Sep 20, 2018, 6:06 pm (2 days ago)
To me

Hi, in absence of an important information from your end, we are unable to take the required action. Thus, to resolve an issue faster and better, would request you to kindly share the concern with your order id or transaction id

Ref:_00d28dppr._5000k1o47it:ref

Veerbhadra dubey
Sep 20, 2018, 6:15 pm (2 days ago)
To paytm

Hi
Hope you are doing well. On behalf of your request please find below transaction id of that payment received from tushar kant jha.

Transaction id-[protected]

Please do needful and provide me proper response asap.

Thanks
Veerbhadra
Contact - [protected]

Sent from my iphone

Veerbhadra dubey
Sep 21, 2018, 6:54 pm (18 hours ago)
To paytm

Hi,
I am veerbhadra i have called to your customer care department for some information. Your one of customer care representatives picked my call and hold me near about 1 hour. For this i really fed of and never aspect such thing from paytm. I just want that one of your manager call me and with your representatives. You guys are really fraud and cheater. Why you never maintain data at backend whenever i call and want some information regarding transaction they always said to me that no information is showing call me after 2 hours.

Below are the names of the customer representatives.

Cc name - satya, kripa, aman kumar sharma,
Manager - shivani, mayank

Please take strict against him they guys are really immoral and dishonest.

Sent from my iphone
+2 photos
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Sep 22, 2018
Updated by Veer9616
Very Third class service by paytm care.
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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