Paytm Mobile Solutions — Waive Off in Penalty and Take Care of CIBIL

Dear Sir/Madam
I had Paytm Postpaid due amount on 7th October 2022 but my Paytm Account was blocked temporarily on 7th October so Due to technical issue in Paytm i couldn't paid Due amount on 7th October and for such i had many phone call with Paytm and Aditya Birla Customer Care number seeking Postpaid Payment Link to pay Due amount on time but was helpless from both side and Today Your company has imposed Penalty of Rs880 but this is unfair and seem to be illegal... Requesting you to waive off penalty amount from my account as early as possible and assure me about to take care of My CIBIL score