Paytm Mobile Solutions — wallet balance not shown

Address:

Bharuch, Gujarat

My freind send me money to my paytm wallet on 01/01/2018.. But money not shown there. We complaint it in account deptt. But after 8 days no solution given to me
From a call to delete my account we did it after it when i m trying to reset my password it's says ur no not registered we also mention that problm in mail to paytm
But problm not solved. From last 8 days we facing this problem and share with account dept.