Paytm Mobile Solutions — wrong product delivered after replacement of the faulty product

I had Ordered a TAG HBS-730 In-the-ear Wireless headphone through PayTM Mall (Order No.-[protected])on Nov, 28 2018 which When delivered found below par in quality.Then I Immediately call the company for the replacement. But after the replacement I was delivered a wrong product, which is totally different one from which I got at first place. when I am trying to contact Customer Care they don't even responded.
Now all I want is to return this product and get the full refund of my money
THANK YOU
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