Paytm Mobile Solutions — Wrong product delivered | no solution provided

Address:	122009
Website:	PAYTM

Hi,

This is regarding order no [protected] -" Protoner 50 kg with 8 in 1 Bench home gym package", I have received the product today, however following two items are missing:
1. Straight rod
2. Curl rod
Instead of these two I have received a extra bench-stand. Please refer product description for the order placed for more clarity.
This service from paytm is really acceptable, I am disappointed and dissatisfied by their service.

I asked to arrange a reverse pickup for the wrong item delivered and deliver the right item ASAP, also I want the valid compensation for the pathetic service and mistake from Paytm end.
Paytm Customer Support asked me to return the whole order, but I don't want to return the whole product, I need the replacement of wrong item which is extra bench-stand delivered of the order ie 1 out of 5 items from the order.

I need the replacement for extra bench-stand with curl rod and straight rod
I have attached the pictures of the items delivered for your reference. Please expedite on this. Please call ASAP with the required solutions.

Thanks,
Pranav Arora
[protected]