Paytm Mobile Solutions — Wrong product received

Address:

711102

Dear sir,
Am requesting you please help me out this matter, please help me out
What should i have to do, am really suffer too much, i cant do anythings bcoz the case against paytm company.
This my order id [protected] i order sumsung split ac 1.5 ton but paytm delivered different products what i will do i m trying to contact so many time but they don't want to solve this matter.

Thanks
Regards
Mahfouz alam
[protected]