Paytm — money blocked intentionally and not refunding

Address:

603210

I inserted 1900 to my paytm wallet and on use, they showed kyc is needed. I request partial kyc at doorstep. But person came and asked for thumb impression and i denied as i clearly told for partial kyc. Also i requested to refund my money back to same account from which it had been deducted. But till now issue is unresolved almost half of the year went. Such careless and fraudulent behaviour should not be accepted.