Paytm — money deducted and not credited in bank account

Address:

Dhanbad, Jharkhand, 828121

9 october 2018 ko maine apne bank account se rs2000 paytm wallet me paisa upload kiya jo pending ho gya or mere bank account me se v deduct ho gaya or avi tak mere bank account me refund nhi hua or naa hi mere paytm wallet me
3 months ho gaya avi tak mere refund money ka solution nhi mila hai paytm ke wajah se hme bahut presani ho gya rs2000 pending me fasa k rakha hue hai
Please check the details and refund my money
Paytm order id no. [protected] hai iska screenshot pic v hm send kr diye please help me

Thanku