Paytm — Money deducted but no recharege credited to my mobile [protected]

Address:

110080

Dear sir, This is brought to your kind notice that a attempt recharge my mobile [protected] was done on 11 Oct 2015 with an amount of Rs 160.Till date no recharge has been credited to my mobile or a refund was made from your end. Several attempts were made by me to talk to your customer care but it was useless. Kindly look into the matter and resolve the issue at earliest. A replica of massage received on that date is being attached below for your reference. Tranx of INR 160.00 using Credit Tranx of INR 160.00 using Credit Card 5xxx6003 is made at PAYTM on 11-OCT-15. Avbl Cr lmt:INR 59, 840.00, Total Cr lmt: INR 60, 000.00 Thanking You K.M. Pandey New Delhi 18 Oct 2015