Paytm — Money deducted from account and recharge not done

Address:	Jodhpur, Rajasthan, 342001
Website:	patym.com

I was trying to do recharge on my phone .my money has been deducted from my bank account and then the transaction failed then the money was added to my paytm wallet .but when i retried to recharge .it again failed but this time i haven't got money in my paytm wallet. And email is the only way to talk to them .Their are no customer care number.Such big company but their is no number to contact them .The number which are written are ivr call. its been 3 days i haven't received a satisfactory mail from company