[Resolved]  Paytm — Money Refund: Transactio​n at Zovi

Address:Dakshina Kannada, Karnataka

Hi PayTM, I'm not a user of PayTM but I had applied PayTM promo coupon code while making transaction at Zovi.com. While making transaction, it redirected to bank account and later I encountered an error after payment from ICICI bank (attached image). Please refund my money back to my ICICI bank account as I was not able to make the transaction. Bank Account details: Name: GANESH PRABHU, Account Number:[protected] Bill reference number:[protected] Consumer number:[protected] Its been 8 days and I have not obtained any response from PayTM. I had dropped mail on this earlier as well. Can you please prioritize and let me know the status? You can also reach me on [protected]. If possible can you let us know the customer care number?
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Prabhu,

We are sorry to hear about it. We have made a note of your contact details. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
I'm not a user of PayTM but I had applied PayTM promo coupon code while making transaction at Zovi.com. While making transaction, it redirected to bank account and later I encountered an error after payment from ICICI bank (attached image). Please refund my money back to my ICICI bank account as I was not able to make the transaction.

You can also reach me on [protected]
Bank Account details:
Name: GANESH PRABHU,
Account Number:[protected]
Bill reference number:[protected]
Consumer number:[protected]

Its been 8 days and I have not obtained any response from PayTM. I had dropped mail on this earlier as well. Can you please priotize and let me know the status? You can also reach me on [protected]. If possible can you let us know the customer care number?

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