Paytm — Need a call from paytm

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	www.paytm.com

PAYTM ORDER REF: [protected] INVOICE DATE: 4-Nov-2015, INVOICE #: 131/[protected], I placed sony ear phones, the paytm is deliverd china product with the name of sony. So I just raised the request, those people respond and told me answer is send to us the delivered images and invoice.I had send then give the replay as "we can't replacement option to any product in paytm but we can "return policy are you agree with this".I told ok I agree but I asked about my money back details then again those reply me, "The images are not clear, send with clarity".I don't know what is this yaar.Is this customer relationship and we don't want any satisfaction from paytm any thing but don't cheat us. Paytm team called to me for refund .but I do n't Have my bank details at that time then I request those people please call me after 30 minutes but they did n't call me again and a got message this is not valid please check the number.What is this those people are playing with customers.I got the call from "+91-[protected]".