Paytm — no response of company for refund

Website:Paytm

I ordered hard disk from paytm...faulty piece is received ...so I returned it and ask for refund...but they not refunded my money...I registered complaints on pay my for many times but there is no proper reply from them...so pathetic it is...I called customer care service no...but it is available for paytm mall app only not for paytm...please look into matter
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    PayTM Mobile Solutions
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information