Paytm — No transfer of wealth/wallet from old account to new

Address:560001
Website:paytm.com

On 3rd may, i purchased gold form paytm worth 1000 from my old account.
Transaction receipt
Order no: #[protected]
Mmtc-pamp invoice number: #dg[protected]
[protected]t11:59:04.000z
[protected]
[protected]@gmail.com

Few hours later i upgraded and inked my old account with new one. As per their policy all orders should reflect in the new account but no transfer of any type were carried out. To worsen the situation there customer service support number [protected] on calling shows invalid number. Many times i tried to contact them form other sources but failed as their is no way of contacting them directly.in addition poor email response.

I suggest people to complain against paytm at higher levels directly addressing to gov./ pmo as one need to be safe for building "digital india".
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20040
    Pending
    0
    Resolved
    1740
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information