Paytm — Not get back my money

Address:	Faridabad, Haryana, 121003
Website:	paytm

I have purchased heels online from paytm. I paid 839/- from my bank account. After some days product delivered to me and i got 479/- in my wallet as cash back. But the product was not fit to me so i returned it. After few minutes paytm team generate a ticket id to return product.And my wallet account again 0 as earlier. They took back 479/- cash back. That was OK. After 1 hour i purchased again a another product from paytm, now they suddenly adjust 479/- which they gave as cash back to me for the first order and took 202/- from my bank account. That was so surprising. My wallet was 0 but they adjust 479/-. I cancelled my order again. I got 202/- back of the second order. And i got 360/- back of first order. But they put 479/- in wallet which needs to be transfer in my bank account. Now i am sending mails to paytm again and again but didn't get any solution. Now they mailed me that i have to purchase anything from paytm of 479/- they can't refund this mount. I think its disgusting. If i paid full amount from my bank then how can paytm hold my money in wallet as called cash back. If i cancelled my order then how can they put as cash back. I want back my balance money in my account. Now they mailed that i have to transfer my wallet amount to bank thrw wallet app. I am not stupid, Why will i pay 4% extra. I want my full balance asap.