Paytm — Not getting my money in my paytm wallet/bank account

Address:4222009
Website:Paytm.com

As per the subject i have transferred my paytm wallet money to my credit card account still this transaction showing the pending status for that transaction also i cant getting this for use in my paytm wallet. i have mailed my query several times but no any solution provided by the company.
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I have recharge my mobile 2 times through Paytm but by mistake that want to another mobile number its typing mistake only I lost almost 500 rs, .its a huge amount so I am kindly requesting you to look in to this matter Please refund the same in my bank account .

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