Paytm — Not refunding for the returned product

Address:Nashik, Maharashtra, 422101
Website:www.paytm.com

Respected sir i MAHESH PANGARKAR had ordered( order no:-[protected] dt:-31/12/2015) a pair of shoes from paytm but due to some issue i have returned it to the pricribed address given by paytm.
But they are not responding to any of our calls or emails since 15days.
I would be greatful to u to attend my request
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