Paytm — obvious fraud: automatic extra feature selection which include extra charges.

Website:

Paytm

Bought a bus ticket through paytm. I haven't selected any other option, paytm automatically selected extra charges for free cancellation. It went unnoticed while me booking ticket since i didn't select any other option. It was 79 rupees. I called customercare immediately they said non refundable. This is how company is stealing from lakhs of customers. It's obvious at least 1 lakh customers book and face this problem so 75 ×1lakh i. E., 75 lakh rup3es paytm did fraud through this at a minimum.