Paytm — Old dvd player received against new order

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytm.com

I have ordered philips dvd player via paytm. The product got is in working condition, but it was old and already used by some one. The main company pack was already opened, remote was not in plastic cover and it is full of dust. Also there was no battery for the remote. No user manual is also there. So all these indicates the product is not new.

I am very disappointed with the service of paytm. My order id is [protected].