Paytm — Online mobile recharge failed but i amount is still not refunded to my bank account

Address:

Pune, Maharashtra

I did a vodafone recharge of 196(50 from wallet and 146 by debit card) from Paytm failed and money was credited to my Paytm wallet, but I wanted it back to my bank account so I clicked on transfer to bank account button. Its about 15 day the money is not credited to my bank account. I wrote number of times to paytm customer care but the response was not upto the mark, now they are not even responding to the mails. They even don't have customer care number so that we can call and ask. Paytm is a very big laier. Please don;t do any recharge on shopping through paytm they are cheater and will eat up your money.