Paytm — Online shopping - wrong product delivered in place of Nikon DSLR camera

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytm.com/grievance-policy

Hi,

Almost 9 days over but no resolution till now from paytm team. I had tried a lot to connect with paytm team but not still not clarity from paytm team.

I had ordered Nikon DSLR and i have received the wrong product(some cups & other small gift items in box).

When i had opened this is was shocking the box is having very tiny some other products although the invoice pasted on box was having correct info. about product.

The box itself is an ordinary packaging corrugated box(not nikon's packaging).

I am a regular customer for Paytm, but haven't received such issue in past. Since i got the parcel i am continuously trying to connect with paytm but there is no option on IVR to connect with customer care officer.

Please go through attached pics for reference & do the needful asap as this is very unpleasant to have such experience..

With Regards,
Dharmender